Mail Delivery Plants: What to do and what to expect once your plant arrives in the post.

We have put together a handy guide on how to care for your plant once it arrives in the mail.

The number one step we need you to follow is please do not water your new plant. Why? It will stress your plant even more after its journey to you. Wait for a few days and test to see what the medium is like. If you stick your finger into the mix down to your knuckle and it is completely dry, give it a good water. If it is a bit damp still, leave it be and check it again in a few days.

Your plant needs to acclimatise and settle into its new environment for at least two weeks so make sure you don't repot into a new pot either. Just pop it in a nice warm spot and leave it be.

We water your plant to its ideal conditions before it leaves us. Most plants will arrive within 24 hours so they will not need a water for a week or more unless something is wrong.

If you feel there is something drastically wrong with your plant, please take photos straight away and contact us within 24 hours.

We have put together a handy chart to follow if you are having difficulty with your plant after it arrives in the mail:


What to do when my plant arrives in the mail


June 07, 2021 — Emma Kelt

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