Click & Collect – Available from Howrah, TAS by appointment

Local Delivery – Fast courier delivery within Hobart

Australia Post Express – Live plants are posted on Mondays

FAQ's

Live plants are shipped on Mondays and Tuesdays. Orders placed after 5pm Saturday will be sent the following week.

We ship to most of Australia via Australia Post Express.

We do not ship live plants to WA or NT due to quarantine laws. Orders from these states will be cancelled and refunded.

Please ensure your address is correct at checkout. Chalet Boutique is not responsible for shipping delays, lost parcels, or damage once your order has been dispatched.

For full shipping terms, visit our Shipping Policy

We do not offer refunds for change of mind, shipping damage, or if incorrect details were provided at checkout.

If your plant arrives in poor condition, please contact us within 2 days with clear photos so we can assess your claim.

Once plants leave our care, Chalet Boutique is not responsible for how they are handled in transit.

For full details, view our Returns & Refund Policy.

Light
Prefers bright, indirect light. Can tolerate some morning sun but avoid harsh direct sunlight, which may scorch the pitchers and foliage.

Water
Keep the soil consistently damp but not waterlogged. Use rainwater, distilled, or reverse osmosis water, as tap water can damage roots and pitchers.

Temperature
Maintain temperatures between 18–28°C. Protect from cold drafts and avoid sudden drops in temperature.

Humidity
Thrives in high humidity levels above 60%. While it can adapt to lower levels, consistent humidity encourages better pitcher development.

Medium
Use a free-draining carnivorous plant mix, such as a mix of perlite and coco coir. Avoid standard potting soil or mixes with fertiliser.

Fertiliser
Feed with Growth Technology CCS at half strength every 2–3 weeks during active growth. Avoid getting fertiliser into the pitchers. Do not overfeed.

Unless stated, plants are shipped in their nursery pots, as shown in the photos.

Minor blemishes or imperfections on foliage are normal and do not affect plant health. Each plant is unique, so size, colour, and shape may vary slightly.

Please choose carefully — some plants may be toxic to people or pets if ingested.

Decorative pots and plants are sold separately.

For more details, see our FAQs.